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Abuhussain, M (2020) An assessment of the Saudi Residential Buildings Envelope Code under the current and future climate change scenarios: the case for Jeddah in the hot and humid climate region, Unpublished PhD Thesis, , University of Liverpool.

Akade, S A (2017) Understanding the impact of culture on project execution in a developing country: an action research study of six international oil and gas companies in Nigeria, Unpublished PhD Thesis, School of Management, University of Liverpool.

Akinnola, P (2021) Improving project performance on construction projects through stakeholder management-an action research inquiry, Unpublished PhD Thesis, , University of Liverpool.

Aksenova, G (2020) The dark side of ecosystem orchestration: an empirical investigation of building information management in the digital built environment sector, Unpublished PhD Thesis, , University of Liverpool.

Al Hawsah, M O (2020) The impact of project sponsors' decisions on the success of projects: An action research study, Unpublished PhD Thesis, , University of Liverpool.

Al-Ashaikh, M H (1996) Project management in the public sector of Saudi Arabia, problems and solutions, Unpublished PhD Thesis, , University of Liverpool.

Al-Gathafi, M M (2005) Riskness of time and cost overruns and the effectiveness of risk response measure strategies in the Libyan construction industry, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Al-Hachami, Z (2020) Decision making in the oil and gas construction project management: structured VS discretionary, Unpublished PhD Thesis, , University of Liverpool.

Al-Omari, T (2004) Stochastic regression modelling of cost and duration overrun of construction projects implemented in Kuwait, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Alattyih, W (2015) Value creation and risk assessment for green building design in Saudi Arabia, Unpublished PhD Thesis, , University of Liverpool.

Aljarman, M (2016) Emerging risk from the application of building information modelling through the life cycle of projects, Unpublished PhD Thesis, Department of Architecture, University of Liverpool.

Alzaed, A (2012) User centered passive building design, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Alzahrani, A (2015) Uncovering the emerging risks from climate change scenarios and related climate change risk management in the building sector in the UK, Unpublished PhD Thesis, , University of Liverpool.

Alzahrani, S (2015) Dynamic simulation of the impact of risk events and risk cost in KSA PPP projects, Unpublished PhD Thesis, School of Engineering, University of Liverpool.

Bassanino, M N (1999) The perception of computer generated architectural images, Unpublished PhD Thesis, , The University of Liverpool (United Kingdom).

Binsarra, F A (2016) Uncovering the structure and the dynamic of information propagation in building, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Blyth, K A (2002) A computer model that forecasts the cash flow of building projects at the tender stage using stage payments, Unpublished PhD Thesis, School of Architecture and Building Engineering, University of Liverpool.

Elhag, T M S (2004) Tender price modelling: artificial neural networks and regression techniques, Unpublished PhD Thesis, School of Architecture & Building Engineering, University of Liverpool.

Evans, R C (2002) Dynamic cash flow forecasting model for construction contractors, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Feldbauer, R R (2019) Mindful project management: a framework to enhance underperformance managing large hospital builds by incorporating principles adapted from High Reliability Organizations, Unpublished PhD Thesis, School of Management, University of Liverpool.

Gee, S (2019) The development of an innovative, lean, mobile factory system to manufacture timber frame closed panels in temporary locations for use in the Assembly of Houses in the Affordable Rented Sector, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Gholami, E (2017) Exploiting BIM in energy efficient domestic retrofit: evaluation of benefits and barriers, Unpublished PhD Thesis, Department of Architecture, University of Liverpool.

Gkeredakis, E (2009) Explaining the distinctiveness of coordination through an in-depth study of a major construction project, Unpublished PhD Thesis, Management School, University of Liverpool.

Hepworth, A (2021) Decision-making in immature projects organisational environment: A mental model approach that influences conscientious critical thinking, Unpublished PhD Thesis, , University of Liverpool.

Ibrahim, A M (2019) A method to support leadership effectiveness in a construction project organisation in Nigeria, Unpublished PhD Thesis, School of Management, University of Liverpool.

Jervis, E (2015) Lowering CO2 emissions: a framework for overcoming institutional pressures and diffusing low carbon strategy throughout the construction supply chain, Unpublished PhD Thesis, School of Management, University of Liverpool.

Khodadadyan, A (2021) Living and future tools for risk assessment: an examination of the possibilities for fusion, Unpublished PhD Thesis, , University of Liverpool.

Kirkham, R J (2002) A stochastic whole life cycle cost model for a national health service acute care hospital building, Unpublished PhD Thesis, , University of Liverpool.

Kori, S i (2017) BIM business value creation for SME architectural firms in Nigeria using intellectual capital development, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Makwiranzou, C (2019) Building trust and managing risk between the client, consultant, and contractor in traditional and relational construction projects, Unpublished PhD Thesis, School of Management, University of Liverpool.

Morton, R R (1982) The speculative housebuilding industry in the nineteen seventies, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Munir, M (2020) Development of a building information modelling asset value realisation model, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Nizam Shaikh, R (2019) BIM-based investigation of total energy consumption in delivering buildings as a product, Unpublished PhD Thesis, , University of Liverpool.

Raimi, T (2017) Achieving customer satisfaction in a private housing organisation in Nigeria, Unpublished PhD Thesis, , University of Liverpool.

Salih, A (2020) Project management information system introduction: Challenges and remedies in a construction context, Unpublished PhD Thesis, , University of Liverpool.

  • Type: Thesis
  • Keywords: hospital; communication; information system; management information system; politics; training; stakeholders; Saudi Arabia; action research; case study; interview; participant observation
  • ISBN/ISSN:
  • URL: https://doi.org/10.17638/03102531
  • Abstract:
    This thesis examined the implementation of a Project Management Information System (PMIS). The research subject was a temporary organisation called Group2, which was created to build eleven hospitals across the Kingdom of Saudi Arabia (KSA). The introduction of the PMIS experienced several setbacks before the start of this research. The aim of the investigation was twofold. First, identifying and understanding the challenges that faced the PMIS implementation. Second, helping Group2 in improving the outcomes of the PMIS implementation. A hybrid research design was selected to enable the achievement of these objectives. Action research was the meta-methodology that orchestrated two overlapping research phases: A first phase that utilised a single case study design with multiple embedded units of analysis and a second phase that utilised a multi-site action research design. Within both phases, data was collected through a multitude of methods. These methods included: participant observations, semi-structured interviews, and review of official records. The primary conceptual model that influenced this research was based on management information system theories that focusses on individuals' responses towards introduction of an information system. However, these models proved insufficient to provide a full understanding of the PMIS implementation phenomena. The analysis of the research data suggested that PMIS implementation in a context similar to this research context is a multi-level phenomenon. As such, it was necessary to broaden the conceptual frame to incorporate theories that dealt with the group and organisational levels, as well as the individual level. The main challenges found included lack of perceived usefulness, unsatisfactory facilitating condition, fear of the PMIS, lack of sustained management support, politics, and high staff turnover. Some challenges were attributed to the temporary nature of Group2, such as the high turnover rate and the highly politicised landscape. Several actions were implemented during the three action research cycles carried out as part of this research. Some of these actions were training customisation, stakeholders' analysis, stakeholders' involvement, and realignment of PMIS objective to organisational objectives. Additionally, a prior analysis of the implementation landscape in terms of stakeholders' interests, existing implementation barriers, and enablers proved of paramount importance to implementation success. The outcomes of the interventions showed a significant improvement in the PMIS implementation results. Therefore, this study suggests that to maximise the likelihood of a PMIS implementation success in a temporary organisation, the implementer has to employ a multi-level implementation strategy. This requires a thorough analysis of the implementation subject and context before its inception. The analysis should consider all the three levels identified in this research: the individual, the group, and the organisational level. Based on the analysis results, implementers should act on the implementation's barriers and enablers. Tailored communication and customised training were the most effective action instruments used in this study. Besides, sustained management support proved of critical importance to implementation success.

Savva, C (2023) Lessons that can be learnt using action research strategies within TfL, Unpublished PhD Thesis, , The University of Liverpool (United Kingdom).

Sujan, S F (2020) A holistic and systemic model of collaboration in the AED industry, Unpublished PhD Thesis, , University of Liverpool.

Sutton, R M (2019) The development of a sustainable construction design process, Unpublished PhD Thesis, School of Engineering, University of Liverpool.

Tomlinson, J (1998) A premises occupancy cost forecasting model, Unpublished PhD Thesis, , The University of Liverpool.

Wanous, M (2000) A neurofuzzy expert system for competitive tendering in civil engineering, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Wellings, F (2005) The rise of the national housebuilder: A history of British housebuilders through the twentieth century, Unpublished PhD Thesis, , University of Liverpool.

Xi, J (2013) Evaluating the functional performance of small-scale public demountable buildings, Unpublished PhD Thesis, , University of Liverpool.

Zou, Y (2017) Building information modelling and knowledge-based risk management system, Unpublished PhD Thesis, School of Engineering, University of Liverpool.